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RESIDENT PORTAL FAQ

Welcome to the Resident Portal FAQ Page. Please read below to find more information about what the Resident Portal is and how to obtain access if you are a resident.

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What is the Resident Portal?

The Resident Portal provides residents of the Villas of Westridge access to password protected pages of our website.

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What information can I find on there?

The Resident Portal has three main areas of interest: (1) Contracts and Policies, (2) Financial Documents, and (3) Meeting Minutes.

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What are some of the benefits to using it?

The Resident Portal gives residents access to information that is not found anywhere else on our website. Therefore, residents no longer have to wait a period of time to be sent commonly requested items. 

 

How do I log in?

At the top of our website is a menu bar with a contact circle that says "Log In". Click there and you will be directed to a log in page where you must enter your e-mail and password. 

 

My e-mail is not working / I need an account set up

If you believe you already have an account, but are unable to access the Resident Portal, or you need an account set up for you, please contact us at vwestridge@gmail.com.

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How do I navigate the portal?

Once you have logged in, the contact circle will change to a white downward arrow. Clicking on this arrow will show a drop-down menu with all the pages available within the Resident Portal. Residents who are logged into the portal can also continue to navigate through the publicly viewable pages of the website by using the menu at the top of the website. When using a mobile device, you must first click on the three-line main navigation icon and then the Members Area arrow to see the protected pages.

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